Shipping policy

At SLUX Fashion, we aim to ensure your orders are delivered to you as quickly and smoothly as possible.

Delivery Timeline

• Orders are processed and shipped within 8–10 business days.

• Please note that weekends and public holidays are not considered business days and deliveries will not take place on those days.

Order Updates

• A valid email address is required at checkout so we can keep you updated on your order status.

• You will receive email notifications once your order is confirmed, shipped, and delivered.

Shipping Delays

While we always strive to deliver within the stated timeframe, delays may occur due to factors outside our control (such as courier delays, customs clearance, or unforeseen events). SLUX Fashion is not liable for such delays.

Incorrect Information

Customers are responsible for providing accurate shipping details. We are not responsible for lost or delayed packages due to incorrect or incomplete addresses provided at checkout.

Tracking

Once your order has shipped, you will receive tracking details via email (where applicable) so you can monitor your delivery.